Before you decide not to contact us, please read below
Each and every comment can be traced to the original e-mails that we received from the client.
"Dear Franz and team,
We are all very quick to complain so .... I would like to use this opportunity to let you know that the team you send to our home was in every way very competent, friendly polite easy to talk to. They took the time to complete the job to satisfaction going beyond what they had to do, and only left after explaining to me how to work the system and explaining what they did.
I am very impressed by the professionalism in which the situation was solved, and therefore would like to thank that particular team (please extend my gratitude to them) for a job well done.
Kind regards. Michele "
Just to confirm the balance of payment has been transferred.
Just a short thank you note for your professional business conduct. The guys arrived dead on time as you committed and worked consistently until the job was complete. Their attitude towards their work and the customer is refreshing and I would recommend your company to anyone.
You are more than welcome to use me as reference if you deem it necessary.
Prompt service deserves prompt payment!! Thank you very much.
At first I could not make up my mind on which company to contact to install a new gate motor, but after reading all the testimonies on your website, I have decided to give FGM Automation a go!!
What a great service, nothing was to much an effort for you, the modifications you had to do was done with a smile. I could not wait this morning to have a look at your invoice, as I thought all of your labour the previous day was going to cost me a leg and arm, but I was pleasantly surprised to find your final invoice far below to what I was expecting.
Thanks again Franz for a job more than well done.
A quick thanks for the great service from the previous installation you did for us – I wish all companies could supply service like yours! Therefore, I need you to please quote on . . .
Thanks a lot."
Thank you very much for your prompt, reliable and more importantly honest service. In this day and age it is like trying to find a needle in a haystack if you are looking for someone reliable and honest. As mentioned to you I will definitely be sending out an e-mail with your details to all of my friends in Johannesburg. I also strongly suggest that you include a column in your website where client can post their comments. I am certain from my experience with you, that your business will boom in these tough times.
Thank you again
I thank you for the professional manner in which you have dealt with my query in every aspect right down to completion of the installation.
My daughter informed me that she was delighted with the manner in which you conducted your services at her house. It was an absolute pleasure to conduct business with you and I would strongly recommend your firm to any person.
Many thanks for answering my call so quickly and for your excellent work. Needless to say, I will recommend you highly.
I would like to thank you for your prompt and quality installation of our electric fence. Please feel free to use me as a reference.
"Franz is probably the only provider in SA I would be happy to pay in advance. I've been ripped off / robbed / conned a number of times in the last two years since moving here. So I've learned a few hard lessons. It's also why I've recommended Franz to my neighbour - hopefully they should have called you by now.
"Thank you Franz! The excellent service is much appreciated!
Many thanks for your sterling efforts in getting our gate working again.